Costs to cut. No staff time to do it.

A multi-state supplier needed its indirect costs reviewed and had nobody to do it. A partner firm took it on and asked little of the team.

A supplier with locations in many states needed to cut indirect costs but had no one with the time or technical knowledge to do it.

The situation

The company knew its indirect costs were too high. It also knew it could not tell where the errors and overcharges were, and it had no staff hours to look.

What made it hard

  • The company could not find and remove errors and overages on its own.
  • Migrations, additions and changes had made its wireless and mobile services too complex to untangle.
  • It had neither the expertise nor the staff time to find and stop ongoing losses.

What the firm did

The firm reviewed two general and administrative categories, uniform rental and wireless services, and found errors and overcharges, which it corrected. It then built a plan for the wireless complexity, compared the company's rates and terms with prices in the wider market, and negotiated new agreements with several cost-saving terms.

The company's own staff spent very little time on the work.

The result

As the firm reports it, the review corrected past overcharges and lowered future costs in both categories. The firm supplied this account, and Fairview has not verified it.

Note: This is an anonymized example supplied by a partner firm. Details are general, no figures are given, and your own result will depend on your contracts and records.

Related pages

See laundry and uniform rental and wireless. The case studies page lists the other examples.

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