Waste removal

Waste hauling is a cost most businesses set up once and then ignore. A container gets picked up on a schedule that no longer matches how much you throw away. A contract renews on terms no one reread.

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A fee appears on the invoice and stays there. A partner firm can compare your invoices with your contract and with the service you actually receive.

Fairview Audit connects you with a partner firm for this work. Fairview does not review invoices itself.

What a waste removal review looks at

A review asks three questions. Are you billed correctly? Are you billed for service you receive? Do your contract terms still suit your operation?

Typical areas include:

  • Invoice accuracy, including rates, surcharges and fuel or environmental fees.
  • Pickup frequency compared with how full the containers are.
  • Container size, count and rental charges.
  • Charges for services that were scheduled but not performed.
  • Contract terms, such as renewal clauses, price increase provisions and termination conditions.
  • Whether you pay for items that your contract bundles.

Local government guidance suggests watching how full a container is over several weeks before you change its size or pickup schedule, and allowing for seasonal swings. Where a firm has comparison data, it may also place your pricing beside typical market terms. Ask each firm what data it uses.

What you provide

Your partner firm will give you its own list. Expect to share:

  • Invoices from each hauler for every site.
  • The hauling contract, with amendments and renewal notices.
  • A list of containers at each location, with size and pickup schedule.
  • Records of missed pickups or service complaints.
  • Correspondence with the hauler about rate changes.
  • Details of any recycling or special waste services.
  • Contact details for the person who manages facilities at each site.

If different sites use different haulers, include all of them. A review is more useful when it sees the full picture.

What happens after you submit a request

  1. You choose a request path and submit the form.
  2. The request goes to a matched partner firm, or to Fairview for manual matching.
  3. A partner firm contacts you to discuss your sites and its terms.
  4. You share invoices and contracts.
  5. The partner firm reports its findings.
  6. You and the firm agree how to raise any corrections with the hauler.

You remain involved throughout. The engagement and any fees sit between you and the partner firm. [CONFIRM: a partner firm supplies and approves how credits or refunds from haulers are handled]

Who this suits

This category suits a business that:

  • Operates several sites, each with its own waste contract.
  • Has changed its volume, hours or footprint since the last contract.
  • Has never compared pickup schedules with container use.
  • Is close to a contract renewal date.

Restaurants and hospitality businesses often have frequent pickups and special handling needs. See Waste removal for hospitality and restaurants.

The right partner firm can depend on your business size.

How Fairview matches you

There are three request paths: larger business, smaller business, and not sure or another need. Each has a form: larger business, smaller business or other needs. Fairview sends your request to a matched partner firm, or matches it by hand if you are unsure. Then you talk with the firm. See how it works for more.

Who does the work

An independent partner firm that specializes in waste removal handles this work. Fairview Audit makes the match. We do not perform the review ourselves.

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Frequently asked questions

Do I have to switch haulers?

A review of invoices and contracts does not require it. Whether a firm helps you renegotiate is that firm's decision. [CONFIRM: a partner firm supplies and approves this statement]

Will pickups stop during the review?

No. The review works from documents. Any change to service is your decision.

Can I request a review of recycling charges too?

Yes. Mention it in your request so the firm can say whether it covers them. EPA guidance discusses matching recycling container size and pickup frequency to disposal service.

Who sets the fee?

The partner firm sets it under its own terms. Fairview does not.

Related pages

Find out what you are overpaying.

Tell us what you need reviewed. We match you by hand with an independent partner firm. You keep your existing vendors.

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