Partner firm profile 06

This page is an unnamed template for partner firm profile 06. No firm appears on Fairview Audit yet. When a partner firm joins and approves its description in writing, the slots below are filled and the page goes live.

Until then it shows what a profile will contain and what to ask a firm about shipping invoices.

Short description

The short description is two or three sentences in the firm's own words. It says what kind of reviews the firm performs and which businesses it usually works with. Fill it in this way: [CONFIRM: firm name] [CONFIRM: a partner firm supplies and approves this statement]. Fairview does not write claims about results, fees or experience for a firm.

Categories covered

List each cost category the firm will take requests for, linked to its page under Services. [CONFIRM: categories covered by this firm]. Add a category only when the firm approves it. This slot suggests a focus on Freight and parcel.

Question focus for this profile

Freight and parcel invoices are issued in high volume with many line items. Ask the firm how it checks charges against the rates, service levels and delivery records.

Ask the firm these questions:

  • Does the firm cover freight, small parcel or both?
  • How does it check billed rates against the shipping agreement?
  • How does it treat accessorial charges and surcharges?
  • Does it look at late deliveries and the service commitments attached to them?
  • How does it receive shipping data, and in what format?

Avoid claims about carriers in general. A profile should describe the firm's method, not make statements about any shipping company.

What a good answer sounds like

A useful answer says how the firm handles shipments billed in bulk and how it matches invoice lines to delivery records. Ask for a plain example in words.

How to use this page

Treat each question as a prompt for a conversation with the firm, not as a script. The firm should answer in its own words and agree the wording before any answer appears on a live profile. If a firm declines to answer a question, the profile should leave that slot out instead of guessing. You can also ask the same questions of any other firm you speak with, which makes the answers easier to compare.

Size range and territory

State the size of business the firm works with: [CONFIRM: size range]. Fairview has no fixed cut-off between larger and smaller businesses and matches by hand. Then state where the firm works: [CONFIRM: territory]. Say whether that means remote work, set regions or both. Use no figures unless the firm approves them in writing.

How requests reach the firm

A business submits a request on one of three entry paths: larger business, smaller business, or not sure or another need. The request goes to the matched partner firm, or to Fairview for manual matching on the not sure path. The business then talks with the firm directly. Name the firm's channel for new requests here: [CONFIRM: lead delivery channel]. Read more on how it works.

Approvals needed before this page goes live

  • Written approval of the short description and every statement on this page.
  • Written approval of the categories, size range and territory.
  • Written confirmation of the delivery channel and a named contact for requests.
  • No claims about results, fees, experience or history without the firm's approval.

Firms that want a profile can start on the become a partner page. The wider network of partner firms is described on its own page.

Disclosure

Note: Fairview is paid a referral fee by partner firms. Partner firms are independent firms. The engagement and any fees are between the business and the partner firm under the firm's own terms. Fairview connects businesses with firms and performs no review itself.

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