Healthcare
Healthcare organizations buy from many vendors and pay many recurring invoices. Clinics, hospitals, practices and care facilities all run on supply orders, service contracts and utilities that never stop.
Fairview Audit connects you with a partner firm that can review these costs. The firm does the review. Fairview does not.
Where healthcare costs build up
A care provider rarely has one large vendor. It has dozens, each with its own contract, price list and billing cycle. Common cost areas include:
- Medical and surgical supplies bought through purchasing agreements, where prices depend on the terms in each agreement
- Service and maintenance contracts for imaging, laboratory and other clinical equipment
- Linen, laundry and uniform services
- Waste hauling, including regulated medical waste, which states mostly oversee
- Temporary clinical and administrative staffing from outside agencies
- Facility services such as cleaning, security and building maintenance
- Leased clinic, office or storage space
- Electricity, gas, water and sewer for sites that operate at all hours
Each area can drift from its agreed terms. A price changes after a renewal and nobody updates the purchasing record. A credit is promised after a billing dispute and never applied. A service level is cut but the charge stays the same.
Accounts payable in a high-volume setting
Healthcare accounts payable teams process a large number of invoices, often across several departments and sites. That volume makes duplicate payments, unapplied credits and mismatched prices more likely. A review of your payment history compares what you paid with what was ordered, received and agreed.
See Accounts payable audit for healthcare for what that review looks at. The general category is described under Accounts payable audit.
Supplier contracts across departments
Departments often sign or renew their own contracts. Pharmacy, facilities, nursing, laboratory and administration may each deal with separate vendors. The result is that no single person sees every contract. A compliance review reads each contract and checks whether invoices follow it: rates, fees, escalators, renewal dates and service levels.
See Supplier contract compliance for healthcare for the healthcare version of this review, and Supplier contract compliance for the general category.
Utilities that run around the clock
Care facilities use energy and water continuously. Federal energy data describes hospitals as open around the clock, with heating, cooling, laundry, sterilization and food service all drawing on utility service. Bills can contain errors in rate class, meter readings, taxes or account setup, especially after a site expands or closes a wing. A review checks the bills against the applicable rates and your actual service.
See Utilities for healthcare and the general Utilities page.
What partner firms cover
Partner firms differ in the categories and business sizes they serve. For healthcare, the detail about which firm covers which area is not yet published. [CONFIRM: partner industry detail]
How matching works:
- You choose a request path: larger business, smaller business, or not sure or another need. There is no fixed size cut-off. Fairview matches each request by hand.
- You submit the form for that path.
- Your request goes to the matched partner firm, or to Fairview for manual matching on the "not sure" path.
- You talk with the firm directly. Any engagement and any fees are between you and the firm, under the firm's own terms.
You stay involved throughout. You provide documents, you see the findings, and you agree on how corrections are raised with each vendor.
Questions about healthcare reviews
Does a review disrupt clinical work?
A review works from documents such as contracts, invoices and payment records. Your finance or purchasing team supplies them. Clinical staff are not usually needed.
Can a review cover only one department or site?
You can ask for a limited scope. The partner firm will tell you what it can do. [CONFIRM: a partner firm supplies and approves this statement]
Does Fairview perform the review?
No. Fairview connects you with a partner firm. The firm performs the review and reports its findings to you.
Tell us what you need reviewed. We match you by hand with an independent partner firm. You keep your existing vendors.Find out what you are overpaying.